Pocket Returns & Exchanges

We offer a 30-day return policy on all electronics to ensure you are completely satisfied with your tech. Items must be returned in their original packaging with all included accessories and documentation.

Return Process

• 1.
  Initiate Your Request

  Log in to your Pocket account and select the order you wish to return to generate a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the device in its original box, ensuring all cables and manuals are included to avoid restocking fees.

• 3.
  Ship It Back

  Attach the pre-paid shipping label provided in your email and drop the package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the hardware, we will process your refund to the original payment method within 5-7 business days.